Help & FAQs
Answers to some of the more common questions about
our Fancy dress Hire...

Booking a Costume in advance:
Hire charges and the length of hire are agreed at the time of booking. Once you have chosen your costume, plus any accessories you need, we take a booking fee of £10 for adults, £5 for children. This amount is deducted from the final invoice when you collect your costume.

Should you wish to cancel your booking, we do not refund the booking fee, but we will hold your fee on file for a period of 6 months. This credit can then be used for another costume.

Hiring your costume:
The ‘hire period’ is usually from collection on Thursday evening (when we stay open until 8pm) to return on Monday (10 - 5pm).

We try to be as flexible as possible, but demand at certain times of the year will necessitate a shorter hire period.

Should you be taking the costume away on holiday, and need a longer hire period, the charge is one hire period, then half the charge for each week after that.

Leaving a deposit
a deposit is payable on all costumes hired, via credit or debit card.  Full or part deposits may be retained if the costume is returned late; is excessively dirty; is damaged, or a component part is missing.

Please note: The deposit does not cover the replacement cost of a costume - some would cost hundreds to replace. We will pursue (through the courts if necessary) any costumes not returned.